Some Windows users who have Microsoft 365 or Microsoft Office installed on their Windows 11 or Windows 10 computer may experience the following problem: Outlook crashes when a new profile is created. If you have a similar problem, the solutions offered in this article will help you solve the problem.
When this problem occurs when you try to create a new Outlook profile, you may find one or more error signatures registered as Event ID 1000 in the Event Viewer application log. the problem highlighted due to one or more. for the following reasons:
- You are running Outlook 2016 on Windows 10.
- You have a proxy server configured in Internet Explorer.
- You have enabled folder redirection.
- Your ProxySettingsPerUser registry key is missing.
Outlook crashes when a new profile is created
Yes Outlook crashes when a new profile is created on your Windows 11/10 PC, you can try our recommended solutions in the order below to fix your system problem.
- Run the Microsoft Support and Recovery Wizard
- Modify (add ProxySettingsPerUser key) log
- Off Automatically detects settings
- Repair / restore / reinstall Outlook
Let’s take a look at the description of the process involved with respect to each of the listed solutions.
Before proceeding with the following solutions, be sure to manually update Microsoft Office on your Windows 11/10 device and see if you can easily create your new Outlook profile. In addition, you can try the solutions in the guide on troubleshooting Outlook and see if anything in the message helps you.
1]Run the Microsoft Support and Recovery Wizard
You can start solving problems to solve them Outlook crashes when a new profile is created problem on your Windows 11/10 PC by running the Microsoft Support and Recovery Wizard tool. The SaRA command line version is also available.
The tool can help you with Outlook if:
Continue with the next solution if the automated tool was not useful.
2]Modify (add ProxySettingsPerUser key) log
As already indicated, if the ProxySettingsPerUser Your system is missing the registration key, you may be facing the problem you are currently experiencing. In this case, to fix this problem, you need to add the missing log data.
Because this is a registry operation, it is recommended that you back up your registry or create a system restore point as a necessary precaution. Once done, you can proceed as follows:
- On location, on the right panel, yes ProxySettingsPerUser there is the registry key, exit the Registry Editor and try the following solution.
If the key is not present, right-click the empty space in the right pane, then select We > DWORD value (32 bits). to create the registry key and then rename it ProxySettingsPerUser and press Enter.
- Double-click the new entry to edit its properties.
- Catch 1 (Proxy applied by user) or 2 (Proxy applied to all users) al Vvalue data field as needed.
- Click on OK or press Enter to save the change.
- Exit the registry editor.
- Restart the computer.
At the beginning, check if the problem is resolved. Otherwise, proceed to the next solution.
3]Disable the Auto Detect setting
This solution requires that you turn it off Automatically detects settings in your Windows 11/10 PC proxy configuration. To perform this task, you can follow the instructions in the guide on disabling the proxy server or prevent the proxy server settings from being changed.
Alternatively, you can turn off automatic settings in LAN settings to get the same result; To do this, follow these steps:
- Open the Run dialog box, type inetcpl.cpl and press Enter to open Internet Properties.
- On the Internet Property Sheet, click Connections language.
- Select lan configuration.
- Now uncheck Automatically detects settings option.
- Click on OK > OK to exit and save changes.
This configuration can also be configured following the instructions in Solution 2]. But this time, go to the following log path:
And assign the value to the location in the right pane 0 to DWORD Automatic detection. If the key is not present, create the registration key accordingly.
4]Repair / restore / reinstall Outlook
At this point, if none of the above solutions worked for you to fix this issue, you can repair / restore / reinstall the Outlook client in this order and see if that helps.
You can repair Office Outlook using the Settings application in Windows 11/10. To perform this task, follow these steps:
- Open Settings for Windows 11/10
- Select Applications and features.
- Scroll down to find your Microsoft Office installation.
- Click on the entry and click on To modify.
- In the popup dialog, choose Quick fix o Online repair.
- Click Repair button.
Alternatively, you can also repair Microsoft Outlook on your Windows 11/10 PC using the control panel; Here’s how:
- Open the control panel.
- Click on Programs and features.
- Right-click the Office program you want to repair, then select Switch.
- Then click Repair > Keep on. Office will begin repairing applications.
- Restart the computer after the repair operation is complete.
You can reset Outlook and see if the current issue is resolved if the repair operation was not helpful. And if the reset didn’t work, you can uninstall Office and reinstall the Office suite on your system.
I hope this helps you!
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What to do if Outlook continues to fail?
If Outlook continues to crash on your Windows 11/10 PC, follow these steps to resolve the issue:
- Exit Outlook.
- Open a Run dialog box.
- Type Outlook / securethen click OK.
- If the issue is resolved, click Options in the option box menu, then click Accessories.
- Select COM complementsthen click To go.
- Click to clear all the boxes in the list, and then click OK.
- Restart Outlook.
To delete your Outlook profile and create a new one, follow these steps:
- Open the control panel.
- Click on To send to see a list of your current profiles.
- Then click the profile you want to delete.
- Click Delete.
- Once you’ve deleted your incorrect profile, click add to add the correct profile.
To repair or rebuild your profile from the Outlook Desktop application, follow these steps:
- Click on box in the menu bar.
- Select Account settingsthen select Account settings again from the drop-down menu.
- In the e-mail tab, select the account you want to repair and click Repair.
- Select Following.
- Outlook will finish setting up your account.
What happens when you create a new Outlook profile?
A profile is a collection of e-mail messages and settings that the Outlook for Windows application uses to remember where your e-mail is stored. When you start Outlook for the first time, a profile is automatically created. Deleting a profile deletes all email accounts stored on that profile. Any .pst file associated with this profile will remain on your computer, but to access this data you will need to open the personal folders file from another profile.