Is it necessary to plan the service or maintenance of your charging station?

More and more drivers of plug-in electric or hybrid vehicles are installing a charging solution in their home for added convenience, with the charging station – or wallbox – being the most common device. Safe, practical, efficient and functional, the charging station is available in various power categories and must be installed by a qualified IRVE technician. However, despite their durable design, these devices are subject to the risk of wear and tear and failure like everyone else. So, do you need to do specific maintenance or upkeep? Let’s take a look at this case.

Charging station: what is it?

Drivers of plug-in electric or hybrid vehicles have several solutions for charging their car. The simple domestic outlet is one of them, but with its 2.3 kW of power and lack of security, it is too inefficient and not even recommended over time. The reinforced plug is much safer and offers 3.2 kW of charging power, which can reduce charging times by a third without risk.

The charging station is the most popular solution among motorists. More efficient, safe and fully dedicated to recharging the car, allows you to regain good autonomy in less time.

A charging station is a device specially designed to charge a plug-in electric or hybrid vehicle. Compatible with all vehicles, it is connected by a specific cable that delivers power. In its form of box to be fixed to the wall or on a support, the charging station or wallbox is available in multiple models classified according to its power:

  • the 3.7 kW and 7.4 kW wallboxes, in single-phase network;
  • 11 kW, 22 kW, 50 kW and up to 350 kW charging stations, in three-phase network.

Consisting of an electronic card, a power outlet and a screen or control buttons, it delivers the energy it needs to the vehicle without the risk of overheating of the home electrical circuit. Also, some models are said to be smart. Connected, they are equipped with multiple functionalities that allow them to be managed remotely, programmable, detect low hours, perform automatic downloads, interrupt at the end of the load, etc.

A charging station must be installed by an IRVE (electric vehicle charging infrastructure) technician to have a safe and reliable installation, but also to be able to claim state aid and an effective guarantee in case of problem. This requirement is valid for any charging device from 3.7 kW of power and is only recommended for lower power.

Also, for proper operation, you need to know that a charging station requires regular maintenance and expert maintenance.

Recharge point: maintenance, maintenance, what to plan?

Although the charging station that you installed an IRVE technician is designed to last, like any device, it ages and wears out. A wallbox consists of technical elements, specific software, multiple parts that can wear out, etc. However, the slightest defect in this type of product makes it unusable, because the security elements are automatically attached and block any action.

If you can perform a few basic maintenance actions, the maintenance and classic maintenance of your charging station must be done by professionals. In fact, never try to disassemble your wallbox, as it runs the risk of causing irreversible damage.

Owner maintenance

You can’t do much to maintain your wallbox. However, you can dust it with a clean, dry, slightly damp cloth if there are visible stains. On the other hand, this dust should remain only on the outside. Do not open the device, as this may damage it.

Do not hesitate to consult the manufacturer’s instructions. He can give you some extra tips for maintenance.

Of course, visually check your condition regularly to contact a professional as soon as necessary.

preventive maintenance

Preventive maintenance is routine maintenance that involves preventing any risk of device failure, particularly due to its components. During this maintenance, the technician examines the wallbox and checks or performs the following points:

  • removes dust from different components;
  • check the connection and condition of the cables;
  • replace filters;
  • test the different items to make sure they are in good working order.

Although simple and quick, this preventive maintenance must be done by an IRVE professional.

Also note that some connected models allow remote maintenance. Sometimes the pylon is able to detect anomalies on its own or the risk of anomalies for faster, more efficient and practical repairs.

Healing maintenance

Despite regular preventive maintenance, a breakdown can still occur. The mission of the IRVE technician is then to identify the anomalies at the source of the fault in order to rectify them and return to the individual a charging station in perfect working order.

To do this, you can replace your e-card, replace a damaged or worn part, and so on. You will then need to reconfigure the system before restarting the charging station.

Recharge point: who is in charge of its maintenance?

As we have said, it is essential that the maintenance of the device is done by an IRVE technician. An IRVE technician is an electrician who has completed specific training in electric vehicle charging infrastructures. However, not all electricians follow this course and are therefore not competent to install a charging station.

There are three skill levels:

  • level 1 for the installation of recharging points of up to 22 kW of power, without specific communication and supervision configuration;
  • level 2 for the installation of recharging points of up to 22 kW of power, with configuration for communication and supervision;
  • level 3 for the installation of fast recharging points of more than 22 kW of power.

By requesting the services of an IRVE technician, you are guaranteed to benefit from and use a safe and compatible charging station, without risk to your home’s electrical network. In addition, you can be sure that your charging station is properly maintained and repaired properly in the event of a breakdown.

Charging Station Maintenance – What Precautions?

A charging station is subject to wear and tear over time, just like any other device. However, to limit the need for curative maintenance, here are the precautions you can take to extend its life and keep it running smoothly.

Proper installation

Have an IRVE technician install your charging station, even if your unlicensed electrician tries to persuade you to entrust this site to him. The IRVE qualification is mandatory for its installation to comply with the NF C 15-100 standard. Thus, you are guaranteed to start with a well-installed device, much more reliable and whose warranty will not be compromised in the event of a problem.

A waterproof terminal

Bad weather is detrimental to the terminals located outside and accentuates the wear and tear of the materials. If you can install your wallbox indoors, the question does not arise. But for an outdoor installation, be sure to opt for a model that is resistant to rain and dust. In fact, cold and humidity create condensation and corrode the device, but a terminal does not like strong heat.

A protected place

Your wallbox will not appreciate the blows that can severely damage it. So be sure to install it in a safe place and do not hesitate to contact an IRVE technician if its protective housing is affected, even without apparent gravity.

Think about preventative maintenance

It is important that an authorized IRVE technician regularly inspects your charging station. Replacing worn parts and proper cleaning will extend their shelf life, which is far from negligible.

The maintenance contract

Many installers offer to sign a maintenance contract in order to control the maintenance of your charging station. Practically, this type of contract provides for the replacement of defective parts and the reconfiguration of the program. With regular regular preventive maintenance, you no longer have to worry about scheduling service appointments.

And in the event of a breakdown, you have priority for repairs. Not to mention that you benefit from more advantageous rates!

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