Among the helmets with air purifiers, refrigerators that order in-store or Cookéo-type kitchen tools, connected objects have reached our homes and our daily lives, but in reality, the internet of the stuff has much more advanced applications than we imagine. In this article, we’re going to go a little way beyond the usual ways by showing you aspects that these technologies are closely related to and that you might not expect!
Customer service and after-sales service
Imagine that you can ask for help without having to contact customer service yourself by simply pressing a button on a faulty item. If, for example, users of online casinos in Quebec need to contact customer advisors via chat to report a technical issue with a slot machine or a virtual gaming table, it is possible at a land-based casino to report technicians that a problem has occurred in a slot while pressing a single button. Staff can then proceed with repairs more quickly.
Of course, this technology can also be implemented everyday objects present in our homes, such as washing machines. So, you share the problem with the product provider’s call platform at the push of a button, and a wizard contacts you to help you resolve it!
Links between real objects and websites
Some companies have in recent years specialized in developing a system for linking physical objects to Internet pages, such as Wikipedia pages, using a tagging system. Thanks to your smartphone’s camera, you can, for example, read the labels of objects on display in museums and consult articles that will let you know everything about them.
If you are a culture lover, you will love this new technology that exists today present in a growing number of exhibition venues. Easy to use, it will allow you to make the most of your museum visits!
Notification of anomalies in public places
You’ve probably seen it at airports and other terminal public places that allow you to share your level of satisfaction with the services provided. Well, some establishments go further and offer to report specific issues. Lack of soap, paper, or a problem with the drainage in the toilets, absence of an item in a dispenser or broken or defective equipment, sometimes you can request the intervention of staff yourself. by issuing the alert.
These technologies are also more often installed in buildings or condominiums. They can then be informed of the need to mow the lawn, a cleaning problem, or even a malfunction of the elevator thanks to the IoT.
One of the fields in which the Internet of Things is arguably the most promising and most useful is that of healthcare. We are not talking here only about connected clocks or scales, but about complex projects to help both patients and medical staff. For example, diabetics can now carry a chip constantly testing blood glucose levels. Linked to another insulin-emitting technology, it can automatically cause the release of a dose, thus allowing a continuous regulation of blood sugar.
Another example would be Maman Kardia, a device that continuously monitors your heart rate and therefore provides constant monitoring. It also allows the patient to automatically send a detailed report to the doctor.